Disappointing
Traveller Type: young couple
  : The tv
  : How hot it was no one was there to greet me or answer questions

Good
Traveller Type: young couple
  : The location was night, the place is cozy, and the 2nd guy was very prompt.
  : The original guy we spoke with was not as prompt as i would have liked. He took awhile to answer and email me back with the code.. Even though the place was a great location, it could stand some upgrades, such as a better fan it was lots and lopsided and barely living out air. And the kitchenette cabinet door literally fell off in my hand. Besides that it was a great place. The 2nd younger boy that responded to me the 2nd night was great, prompt and apologetic for the original guy not responding in a timely fashioned. He cleaned our room and got us back in immediacy the 2nd night.

Very Good
Traveller Type: young couple

Good
Traveller Type: review category business travellers
  : the location was perfect, the beds were comfortable, and the suite was really nice.
  : the place could be cleaner, the walls were dirty in the suite, the tub had mold and mildew in the corners, and i wasnt able to take a bath,if the tub cannot be spotless, the a stand up shower will do, but nobody wants to bathe in a not-so-clean bathroom. Either the cleaner used, or the rag used to clean was nasty smelling, i can tell the suite was cleaned, but it didnt smell great, and the cleaning wasnt thorough. The baseboards were dirty, cabinets had some food in them, I ususally wipe down and spray when i visit any hotel or motel room, being that we're still dealing with covid19, i expected a better cleaned an sanitized

Good
Traveller Type: family with young children

Pleasant
Traveller Type: family with young children
  : It was 2 bedroom. And staff moved us from the loft over to a 2 bedroom.
  : It looks dirty like it had not been properly cleaned. Beds weren't comfortable. Furniture was outdated like it had been purchased at 2nd hand store. It was a place to lay our heads down.

Very Poor
Traveller Type: young couple
  : Beach and Ocean.
  : Buyer beware. 107 Broadway Avenue, Santa Monica, Los Angeles, CA 90401, United States of America. Address on the Bookings site and map when we rented the space. Went to address but is only a door no apartment!! We are 70 and only rented it because it was across the street from beach. Phone call got us sent to "7th and Broadway" Santa Monica for an apartment!! Would not have rented it at this location. Keys did not work on front of building or in building garage door. Going for a walk you have to use Fob to open garage door, walk down to Parking basement and to use elevator for 3rd floor apartment. TV did not work and no directions. Canceled plans for next day until 3:30pm when someone showed how to set up TV. Directions were poor for everything. Used Bookings and other rental facilities that had great directions..... no directions for this facility. Apartment was OK but was NOT AT ADDRESS ON RENTING SITE. Am very unhappy with the location which was not at location listed on Bookings! This has got to be misrepresentation of fact or something worse!

Fair
Traveller Type: young couple
  : The location is nice but I wouldn’t stay in this place again.
  : This was a last minute booking. We live in LA and needed to be out of our apartment for 24 hours. It was really confusing to get in. It took over 30 minutes to get ahold of someone but once we did and found the entrance the staff that helped us was really nice. The location is really nice because it’s across the highway from the beach and pier. There’s no heat or air. No screens when you open the windows. Stove didn’t work. Bathroom was really not clean and is a bit run down.

Disappointing
Traveller Type: family with young children

Very Good
Traveller Type: young couple