Fair
Traveller Type: young couple
  : The location is nice but I wouldn’t stay in this place again.
  : This was a last minute booking. We live in LA and needed to be out of our apartment for 24 hours. It was really confusing to get in. It took over 30 minutes to get ahold of someone but once we did and found the entrance the staff that helped us was really nice. The location is really nice because it’s across the highway from the beach and pier. There’s no heat or air. No screens when you open the windows. Stove didn’t work. Bathroom was really not clean and is a bit run down.

Disappointing
Traveller Type: family with young children

Fair
Traveller Type: family with young children
  : They just give you the room they want not what you pay for

Wonderful
Traveller Type: young couple
  : Perfect location, like a little house, so close to the pier
  : There was a big bug our first night but you cant keep bugs out its nature

Very Poor
Traveller Type: young couple
  : Beach and Ocean.
  : Buyer beware. 107 Broadway Avenue, Santa Monica, Los Angeles, CA 90401, United States of America. Address on the Bookings site and map when we rented the space. Went to address but is only a door no apartment!! We are 70 and only rented it because it was across the street from beach. Phone call got us sent to "7th and Broadway" Santa Monica for an apartment!! Would not have rented it at this location. Keys did not work on front of building or in building garage door. Going for a walk you have to use Fob to open garage door, walk down to Parking basement and to use elevator for 3rd floor apartment. TV did not work and no directions. Canceled plans for next day until 3:30pm when someone showed how to set up TV. Directions were poor for everything. Used Bookings and other rental facilities that had great directions..... no directions for this facility. Apartment was OK but was NOT AT ADDRESS ON RENTING SITE. Am very unhappy with the location which was not at location listed on Bookings! This has got to be misrepresentation of fact or something worse!

Wonderful
Traveller Type: young couple
  : comfy, great view, easy access, and great location
  : there needed to be an extra curtain due to there being a gap in one of the windows which we had to cover up ourselves. Other than that we didn't have any complaints

Disappointing
Traveller Type: solo traveller

Fair
Traveller Type: solo traveller
  : Location!!!
  : Certain conditions in room. Things didn’t work and some things needed def repair or replacement. Parking was appreciated, but a chore to go to another building. Also, as a woman, it could feel a bit creepy down on D Level alone.

Pleasant
Traveller Type: young couple
  : That the cleaning lady open the door without knocking. That was so disrespectful.

Poor
Traveller Type: family with young children
  : The location was close to the beach and pier.
  : There was a transient that slept right outside the door every night. I reserved the one bedroom suite with two queen beds. The place hardly looked anything like the pictures. There were no two queen beds like the description stated, one was a rollaway bed and it was a full-sized mattress. There were no sheets or pillows for the rollaway bed either, so my daughter slept on the couch the entire stay. The microwave didn’t work at all. The mini fridge didn’t fit properly under the counter and stuck out. The bath tub looked nasty and my one year old even refused to take a bath in it. The floors were very dirty and it turned our socks and feet black. The curtains didn’t cover the windows and there were no blinds covering then either, so you could see straight in the room from the street. The parking is in an alley across the street and is expensive per night. There are no elevators, just a stairway from the front door so it was difficult carrying all of our luggage and two babies. There is no lobby or anywhere to speak with an on-site attendant. The entrance was so hard to find as well, it’s literally a little door to enter the hotel. It wasn’t luxurious at all like the name states it is.